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How long does it take to receive My Winnings?

Cashout requests are processed 48 hours from the date of request. During this time you may cancel your Cashout Request, from within the "Awaiting Process" box in the Cashier, and return it to your People's Postcode Lottery Scratchcards Account Balance.

The following is a summary of the CashOut process:
Please note: All days here are business days (not including Weekends and Public Holidays).

Payment Method Pending Cashout Request - you can still reverse Cashout to your Account Balance Process Delivered Total     Payment Posted as from
Neteller 48 Hours 1 Day Immediately 3 Business Days People's Postcode Lottery Scratchcards
Wire Transfer 48 Hours 1 Day 3 - 5 Business Days 6 - 8 Business Days NG International LTD
Click2Pay 48 Hours 1 Day 24 Hours 4 Business Days People's Postcode Lottery Scratchcards
MoneyBookers 48 Hours 1 Day Immediately 3 Business Days People's Postcode Lottery Scratchcards
Credit/Debit Cards 48 Hours 1 Day 3 - 5 Business Days 6 - 8 Business Days Neogames
Bank Draft 48 Hours 1 Day 5 - 7 Business Days 8 - 10 Business Days NG International LTD
EcoCard 48 Hours 1 Day Immediately 3 Business Days Neogames
ClickandBuy 48 Hours 1 Day Immediately 3 Business Days Neogames

After 48 hours, the status of your Cashout Request will change to "Processing" and you will no longer be able to cancel it. You will be notified by Email when your Cashout Request is Delivered and the money is sent to you.

NG International LTD (the operator of People's Postcode Lottery Scratchcards), reserves the right to delay and/or stop the processing of Cashout requests until final approval has been received for any outstanding Deposit transactions.

There are no fees for any of our Cashout Services, however; your bank may charge a fee.

Some of People's Postcode Lottery Scratchcards Cashout methods involve third parties, which is why delay may occur from time to time.

People's Postcode Lottery Scratchcards is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 24 hours, 7 days a week. Please do not hesitate to contact the People's Postcode Lottery Scratchcards team. Just click on Contact Us

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